Privacy Policy

This Privacy Policy describes how bd71shop.com.bd (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Information Collection

We collect information about you for various reasons, primarily to process your orders and improve your shopping experience.

A. Personal Information You Provide to Us

When you interact with the Site, we may collect the following types of Personal Information:

• Order Information: Name, billing address, shipping address, payment information (including credit card numbers, which are processed by secure third-party gateways and we do not store the full details), email address, and phone number.

• Account Information: Name, email address, password, and order history, when you create an account on our Site.

• Communication Data: Information you provide when contacting us directly, such as customer support inquiries, feedback, or marketing communication preferences.

B. Device and Usage Data (Automatically Collected)

When you access the Site, we automatically collect certain information about your device and interaction:

• Device Information: Web browser type, IP address, time zone, and some of the cookies that are installed on your device.

• Usage Information: Details about how you browse the Site, including the web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

2. Use of Your Personal Information

We use the Personal Information we collect to:

• Fulfill Orders: Process your purchases, arrange for shipping, and provide you with invoices and order confirmations.

• Customer Support: Communicate with you about your orders, returns, and service-related issues.

• Account Management: Manage your registered user account.

• Marketing & Advertising (with consent): Send you promotional offers, newsletters, or advertisements we believe may be of interest to you, based on your preferences and purchase history. You can opt-out at any time.

• Improve the Site: Screen for potential risk and fraud (in particular, your IP address), and to generally improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us run our business and services, as described above.

• Service Providers: We share your information with trusted third parties who perform functions on our behalf, such as:

  • Payment processors (e.g., banks, secure gateways) to handle transactions.

  • Shipping and logistics partners (e.g., courier services) to deliver your orders.

  • Analytics providers (e.g., Google Analytics) to help us understand how our customers use the Site.

  • Marketing and advertising partners.

• Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies

Like many websites, we use “cookies” to enhance your experience. Cookies are small data files placed on your device or computer. They help us remember your preferences, track site usage, and support advertising efforts.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

5. Security of Your Information

We take reasonable steps to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

6. Your Rights (Bangladesh)

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with the “Last Updated” date.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please visit our contact us page.